Loans Halifax should read the same for everyone: on a screen reader, by keyboard alone, zoomed on a phone on the Alderney ferry, or one handed in a mitt while waiting at the Bridge Terminal in a January wind. This page explains how the pages are built and how to tell us where one falls short.
How the pages are built
Each page is plain HTML: text that is real text, real tables for the cost figures, and a layout that wraps on a narrow screen and holds together at 200% zoom. There are no popups, no motion, no autoplaying media and no third party widgets to trap focus or hide content.
Headings, images and links
Headings run in order, one H1 followed by H2s and H3s, so a screen reader's heading list reads like the page map. Every photo carries alt text that says what it shows, the harbour from the waterfront, the Town Clock on Citadel Hill, a street under fresh snow, instead of repeating the heading; a decorative banner is marked so a reader skips it. Link text says where a link goes rather than "click here".
Scripts
The only script on the site is the small one in the footer that writes the email address, kept out of the page text so address harvesters cannot read it. Every word, table and link appears with scripts switched off, and the apply button is an ordinary link that works the same way.
Keyboard, menu and FAQ
Every link, the menu and the apply button can be reached with the Tab key, focus is visible on each, and a skip link at the top of each page jumps past the menu to the article. The FAQ questions and answers are plain headings and paragraphs with nothing to expand, so a keyboard or a screen reader meets them in order.
Colour contrast and text size
Text and background colours meet the WCAG AA contrast ratio, and no meaning is carried by colour alone. The site's deep blue accent is tested against the backgrounds it sits on, and body text is dark on light. Text resizes with your browser settings, and a high contrast mode is respected.
The application form
The application runs on a separate lender matching service; if its form does not work with your assistive technology, its support contact is on the form and in your confirmation. The how it works page walks through each step in plain text, including the read-only bank verification, so you know what the form will ask before you reach it.
Report a barrier
If a page fails with your screen reader, keyboard, zoom setting or contrast mode, write to the email address in the footer with the page address and what happened. Accessibility reports are answered within two working days, and the fix goes live as soon as it is tested. We do not claim certification or full conformance; we test with a keyboard and a screen reader and fix what we find. The contact page lists what else we can help with.
Loan options in Halifax
One page per product: who qualifies, how fast it funds and what to check before you sign.
